Your inbound order address
Each company has its own EasyImport email address on the orders subdomain, in the form [email protected]. Any order emailed to that address is staged automatically on the Open orders page, ready to convert.
Finding and setting your address
Open Open orders. Your inbound address is shown at the top, with a button to copy it. Administrators can change the part before the @ from the address card. Give this address to the retailers who send you purchase orders, or set up a forward to it from an existing inbox.
How orders arrive
EasyImport checks the mailbox every minute, so a new order email appears in Open orders within about a minute of arriving. Each staged order keeps the sender, subject, received time and any attachments. Duplicate emails are ignored, so the same order will not appear twice.
Checking for new orders now
If you have just sent a test order and do not want to wait, press Check now on the Open orders page to pull straight away. If the email connection is not set up yet, the button tells you exactly what is missing.
Removing an order
Deleting an open order hides it from the list. It stays recorded behind the scenes so the same email is not staged again on the next check.